When will I receive my order?
We aim to have your sea moss order delivered within four working days from the date of purchase. If delays occur when processing your order we will contact you straight away. Orders received from Thursday to Sunday will be dispatched by the following Wednesday latest.
Thursday is the last day of dispatch for orders containing sea moss gel.
How will I receive my order?
Your items will be packed with ice packs, keeping them chilled throughout transit. Please ensure someone is at the delivery address to collect your order. On arrival please place your gel
in the fridge.
Can I track my order?
To track your order you will need your shipment number and postcode. You will receive your shipment number when your order has been dispatched. During busy times, orders that have been delivered by us in the past will be sent via DHL.
Where in the UK do you deliver to?
We provide a next-day delivery service to the whole of the UK from when your order is produced. If you live in the Scottish highlands or Northern Ireland your order will take 2 days to be delivered and 5 days from the date of purchase.
Free Local Sea Moss Delivery
If you live in E20, E5, E9, E8, E3, E2, E1, E1W, N1, N1C, NW5, N16, N7, N5 or SE1. Your postcode my
qualify for free local delivery, each postcode is checked on an individual basis.
If there are any issues with your order please let us know within 2 days of receiving it. We can't take responsibility for any problems which occur after this period.
Issues that can affect your sea moss gel
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